Just a few of the projects we've been working on in the last 12 months
Competitor and product research to inform the evolution of a prototype web app aimed at supporting carers. The team was tasked with identifying competitors and their traction in the market place to support the refining of the value proposition for this app. Further user research was proposed to focus the direction of development.
Working in partnership with Coventry Citizens Advice and the Severn Trent team we developed an application system to support STW customers applying for the Big Difference Scheme.
The bespoke development and hosting facilitated the collection and assessment of applications with the data transferred to internal STW systems to update customers’ accounts.
Ongoing support for this service has been provided to the team with annual reviews to modify and update the system.
